Our Clients

We found the Wheelock team to be extremely informative, responsive, professional and fun to work with during our entire real estate experience. Erin, Jen and Mandy were there for us whenever we asked and they walked us through the pros and cons of every decision along the way. Their help with the often complicated paperwork was very important to us and their pre and post transaction ‘client service and bedside manner’ was five star quality and should be the standard for all customer facing businesses. We highly(!) recommend the Wheelock team.

Able to locate an ideal couple to sublease our NYC coop. Effervescent professionals and always communicative. Made a complex process simple and completed in record time. If we sell we will definitely use services again.

Erin is an extraordinary real estate professional. If you're looking for a knowledgeable, smart, high-energy colleague whose professional ethics are beyond reproach, Erin is your person. If any of my family members or closest friends ever need help finding a home in NYC, Erin will be my first and only call.

We purchased our coop in Manhattan with the assistance of Erin and her team. Navigating the co-op purchase process in Manhattan is not easy, but the Wheelock team provided practical guidance that made the process much easier. Jen S. and Mandy M. are very detailed-oriented and they are there every step of the way including but not limited to reviewing the co-op application, communicating with the seller's team and the co-op managing company. The Wheelock team is resourceful and provided us with a list of trusted advisors (e.g. mortgage originators and attorneys) to consider. When we encountered a roadblock during the closing, Erin was there to reach out to other parties with a sense of urgency. Overall, we are happy with the Wheelock Team and highly recommend their service.

We recently bought a condominium in Manhattan. Though we live in California and almost all meetings and transactions were done remotely, whole process went very smooth. We could not do it without Erin and her team's outstanding support. They are very efficient, professional and very nice to work with.

We very, very highly recommend Erin, she and her team did a really fantastic job for us. Here below are just some of the reasons why we believe she is the perfect person to work with: 1. Getting the listing ready When you sell your apartment, you want the apartment to look its best in order to get the highest price. When we wanted to sell our apartment, we met with and interviewed about 5 different brokers from different firms. Except for Erin, each of the brokers told us about all the things we needed to do to get the apartment ready for sale. Erin, on the other hand, told us about all the things she and her team were going to do for us (!) to get the apartment in perfect, show-ready condition. As soon as we signed up with her, she did exactly that and more! After she was done, the apartment looked fantastic and far better than it had ever looked. She then had beautiful professional pictures taken and arranged for sales brochures and internet listings that looked spectacular. She also organized fabulous open houses with wine tastings. Her full-out sales efforts resulted in lots of traffic and multiple interested buyers. We could not have been more pleased! 2. Asking Price As every broker will tell you, getting the asking price right is critically important. Price it too low and you likely end up leaving money on the table, price it too high and you may not sell at all. The asking prices proposed by the brokers I interviewed were all over the place with some as low as 20% below the asking price we ended up settling on. Erin does her homework and really knows the market and the asking price she suggested was high and right on the mark. After some negotiating with Erin''s expert help, we ended up selling at a higher price than we had thought possible in an all-cash deal, a fantastic result! 3. Responsiveness When you are selling your apartment there is a lot at stake and you want a broker to be responsive and keep you fully informed on a real-time basis. A few of the brokers we interviewed did not return our calls for days though they claimed to be very interested in getting the business. Erin, on the other hand, is more responsive than anyone we have ever dealt with, calling with details after every showing (and we had a lot of showings), and always returning calls rapidly to provide responses to the many questions we asked. She is always very happy to provide all the hand-holding that is needed to make it a completely stress-free experience. 4. Advice and Insight Finally, when you are selling (or buying) an apartment, you want a broker that has expert insight into the other side''s goals and intentions. One of the things that makes Erin so good, is that she really pays attention to potential buyers'' emotional responses during showings. She very accurately assessed the emotional interest our buyer had which gave us a real leg up in the negotiations. Without her insight and advice, we would have ended up settling for substantially less. In our opinion, Erin really puts the customer first. She is extremely knowledgeable and pro-active with a real can-do attitude. She is very responsive and provides valuable feedback and insight and, to cap it all off, she is also a tremendous pleasure to work with

My wife and I worked with the Wheelock team for our first-time Manhattan apartment purchase. Throughout the process they were extremely informative, helpful, and made us feel at ease as we went through this process. We never felt pressured into any decisions or rushed. They assisted us through the co-op application and interview process, which ended up being significantly less stressful and daunting than we'd imagined. We highly recommend them!

Erin was amazing to work with. She was knowledgeable, thoughtful and responsive. She helped us navigate through the application and search process seamlessly with a genuine concern for our happiness, comfort and satisfaction. Finding an apartment is a stressful and expensive process, working with Erin helped make this a smooth and quick experience. We're now going on our third year in the apartment she helped us find and re-signed for another two. I can't recommend Erin highly enough!

We can’t thank Erin enough for helping us find our dream home in NYC. It’s exactly what we dreamed it would be – and we didn’t go over our budget! Erin’s local market knowledge, expertise, and amazing dedication made the whole buying process truly enjoyable. Thank you so much, Erin!